Mozilla Firefox

  1. Refresh your page  - press the F5 key on your key board  ..... if this doesn't work you can try:

Mozilla Firefox Reset Browser Settings:

1.    At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.

2.    Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.

3.   To continue, click Reset Firefox in the confirmation window that opens.
4.   Firefox will close and be reset. When it's done, a window will list the information that was imported.
5.   Click Finish and Firefox will open.


  1. Make sure Adobe Flash Player is up-to-date.  Adobe recommends that you install the most recent version.
    a)    Click on this link or copy/paste into your browser
    b)    Uncheck the “optional offer” unless you want it
    c)    Click on “Install Now” and follow the instructions provided
  2.  Make sure Java is up-to-date. If you are not sure where this is on your computer or how to update it do the following and you will have the latest version:
    a)    Click on this link or copy/paste into your browser
    b)    Click on “Free Java Download”
    c)    Click on “Agree and Start Free Download”
  3. Make sure Java Script is enabled.  Please follow these instructions to enable Java though your Web browser.
    • Start Mozilla Firefox browser or restart it if it is already running
    • At the top of the browser, select the Firefox button (or Tools menu in Windows XP), then Add-ons
      The Add-ons Manager tab will open.
    • In the Add-ons Manager tab, select Plugins
    • Click Java (TM) Platform plugin to select it
    • Click on the Enable button (if the button says Disable, Java is already enabled)
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